FOR ALLIED HEALTH PRACTICES
Built for OTs, speech therapists, physios, and allied health practices delivering NDIS services.
You became a clinician to help people — not to spend your evenings sending appointment reminders, chasing invoices, and copying participant details between spreadsheets.
The pain points you know too well
If you're running an allied health practice with 2–10 staff, you know the admin never stops.
Client intake is a mess
Referrals come in via email, phone, your website, and word of mouth. Some get logged. Some don't. By the time you follow up, the participant has found another provider.
Appointment reminders eat your time
You or your admin spend hours every week texting and calling to confirm appointments. No-shows still happen. The process is entirely manual.
Communication is scattered everywhere
Participant messages in your email. Referrer calls on your phone. Facebook enquiries you forgot about. There's no single place to see all your conversations.
Chasing invoices is a second job
You send an invoice after a session. A week later, nothing. You follow up. For plan-managed participants, you're chasing the plan manager. For self-managed, you're chasing the participant. It's exhausting.
You're paying for too many tools
A CRM here, a scheduling tool there, an email platform, an SMS service, a forms tool. None of them connect. You're paying $400+ a month for a patchwork that still doesn't work properly.
How Carely solves it
One platform that connects your intake, scheduling, communication, and billing.
CLIENT INTAKE
Capture every enquiry automatically
Build intake forms and embed them on your website. When a referral or enquiry comes in, it lands in your CRM instantly — with all the details you need. Automated follow-up emails or SMS go out immediately, so no enquiry goes cold.
- Embeddable intake forms
- Auto-create contact in CRM
- Instant SMS or email acknowledgement
- Task created for your team
SCHEDULING
Automate appointment reminders
Set up SMS, email, or voice call reminders that go out automatically before every appointment. Customise the timing and message. Reduce no-shows without anyone on your team doing a thing.
- 24-hour + 1-hour SMS reminders
- Customisable message templates
- Automatic cancellation handling
- Online self-booking link
COMMUNICATION
One inbox for everything
See every SMS, email, Facebook message, Instagram DM, and Google Business message in one unified inbox. Click on a contact and see their full conversation history across every channel. No more hunting.
- SMS, email, Facebook, Instagram, Google
- Full contact conversation history
- Team inbox with assignment
- AI-assisted reply drafts
INVOICING & PAYMENTS
Get paid faster with text-to-pay
Send invoices and payment links via SMS. Participants or plan managers tap the link and pay via Stripe. Set up automated payment reminders for overdue invoices. Recurring billing for ongoing services.
- Text-to-pay via Stripe
- Automated overdue reminders
- Recurring billing
- Xero integration
What allied health practices use Carely for
The workflows your practice runs on, automated.
Online booking
Let participants book their own initial assessments and ongoing sessions. No back-and-forth.
Automated intake
Form → CRM contact → welcome email → clinician task. The full intake flow, automated.
SMS reminders
24-hour and 1-hour automated reminders. Set once, run forever.
Referral pipeline
Track referrals from first contact to active client. Visual kanban board.
Review automation
Automatically request Google reviews after completed appointments.
Referral newsletters
Stay top of mind with GPs and referrers. Automated monthly email campaigns.
Before Carely, we had three different systems for booking, invoicing, and communication. Now it's all in one place and our admin time has dropped significantly.
Sarah M.
OT Practice Manager, Sydney
$197/month. Your whole team.
No per-clinician fees. No per-client charges. One flat price for unlimited users and contacts.
See Full Pricing
Stop doing admin. Start delivering care.
Carely is built for allied health practices like yours. 2–10 staff. NDIS clients. Real tools, not enterprise software.