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Carelyvs
Brevity

Carely vs Brevity — different tools for different needs.

Brevity is a well-regarded NDIS compliance and care management platform. Carely is a business operations platform. Here’s how they compare — honestly.

Carely vs Brevity comparison
Carely

Carely

Carely is a business operations platform for small NDIS providers. It handles CRM, marketing automation, unified communications, scheduling, invoicing, and workflow automation — the business side of running a practice.

CRMMarketingAutomation
Brevity

Brevity

Brevity is an Australian-built NDIS software platform focused on care management, compliance, and NDIS claiming. Known for transparent per-client pricing, strong PRODA integration, and purpose-built features including rostering, progress notes, and incident management.

NDIS ClaimingRosteringClinical Notes

These platforms solve different problems. Brevity manages care delivery and NDIS compliance. Carely manages participant and referrer relationships, acquisition, and business operations.

Feature comparison

What each platform does — and doesn’t.

FeatureCarelyBrevity
BUSINESS & OPERATIONS
CRM & contact management✅Full CRM with custom fields, tags, pipelines⚠️Client records (care-focused)
Unified inbox (SMS, email, social)✅❌
Marketing automation✅❌
Landing pages & forms✅❌
Google review automation✅❌
Workflow automation builder✅⚠️Limited workflow tools
Online booking✅❌
Invoicing & payments✅✅NDIS invoicing and claiming
AI features✅⚠️
Pipeline management✅❌
Phone system & call recording✅❌
Zapier/Make integrations✅5,000+ app connections⚠️
CLINICAL & COMPLIANCE
NDIS bulk claiming (PRODA)❌✅
Clinical notes & progress notes❌✅
Rostering❌✅
Incident management❌✅
NDIS plan tracking❌✅
✅ Available⚠️ Partial / Limited❌ Not available

Pricing comparison

Brevity’s per-client model vs Carely’s flat fee — who wins depends on your client volume.

ScenarioCarely ($197/mo flat)Brevity (per client)
30 clients$197/month$135–$195/month⚠️ Cheaper here
50 clients$197/month$225–$325/month
100 clients$197/month$449–$649/month
200 clients$197/month$898–$1,298/month
Setup feeNoneNone
ContractMonth-to-monthMonth-to-month
Crossover point: ~45 clients

Brevity’s per-client pricing scales linearly with growth. At 100+ clients, Carely’s flat $197/month is significantly more cost-effective — and your bill never grows as you take on more participants.

Honest assessment

Both platforms are good. They just do different things.

Where Brevity is stronger

Give credit where it’s due

NDIS compliance — incident reporting, progress notes, and care documentation are core features
PRODA integration — direct connection for NDIS bulk claiming
Rostering — staff scheduling, timesheets, and availability management
Transparent pricing — Brevity publishes clear per-client pricing
NDIS plan visibility — see participant plan details and funding categories

Where Carely is stronger

 

Marketing and growth tools — email campaigns, landing pages, Google review automation
Unified communications — SMS, email, Facebook, Instagram, Google Business Messages in one inbox
CRM depth — full CRM with custom fields, tags, segments, and pipeline boards
Workflow automation — visual builder for multi-step automations with conditional logic
Flat pricing at scale — $197/month whether you have 30 clients or 300
Modern interface — clean, intuitive design that doesn't require extensive training

Which is right for you?

Choose Brevity if…

NDIS compliance is your primary need
You need NDIS bulk claiming through PRODA
You need rostering and shift management
Small client lists (under 45) — per-client pricing is cheaper
You prioritise NDIS-specific functionality over marketing/CRM

Choose Carely if…

You need to grow your practice through marketing and referral generation
You want unified communications across all channels
You're focused on business operations — CRM, pipelines, invoicing, automation
Larger or growing client lists — flat pricing saves money
You want one platform for the business side

Can you use both?

Absolutely. Many providers will benefit from using Brevity for care management and NDIS compliance alongside Carely for CRM, marketing, and business operations. They solve different problems and complement each other well. Zapier integration can keep data flowing between the two.

Brevity — for care management+Carely — for business operations

Ready to see Carely in action?

Book a 30-minute demo and see how Carely handles the business side of your NDIS practice.

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